Terms and Conditions

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POLICIES

 
Cancellations

Cancellations received by April 7, 2017, will be refunded less an administration charge of $40. Notice of cancellation must be emailed to the registration administrator at H2T@KessJones.com; expect confirmation within two business days. Should you need to cancel your registration after April 7, the registration fee remains payable in its entirety although a substitution will be accepted.

Substitutions or Name Changes

Substitutions are acceptable at any time. Return to the online registration site, enter your email address and follow the directions for making a substitution.

Splitting Registrations

Registrations may not be split.

Payment Methods

Attendees paying by purchase order will need to add a $10 administrative fee. Attendees from one organization can be batched in one PO, with one PO fee. If you choose to pay with check or purchase order, your registration will not be fully processed until your check or purchase order is received at the Conference Office. Checks should be sent to Kesselman-Jones, Inc. at PO Box 30182 Albuquerque, NM 87190. 

Registrations missing their check or purchase order on April 10, 2017, will be canceled. If your registration is canceled due to non-payment you may register on-site and pay the on-site price. To avoid the late fee and registration line, ensure that your payment is received prior to April 10, 2017.

Indemnity 

It may be necessary for reasons beyond the control of the conference organizers to alter the venue, content or the timing of the program. We will endeavor to keep you informed of such changes, but any reasonable change to the conference format will not constitute a reason to refund the conference fee. In the event that the conference is canceled by the organizers, the registration fee shall be refunded in full. The liability of the organizers shall be limited to that refund and the organizers shall not be liable for any other loss, cost or expense, whatsoever caused, incurred or arising.

Event Accommodations

Overnight accommodation is not included in the registration fee, however, reduced rates have been arranged at the closest hotel. It is necessary to contact the hotel directly with the booking reference specified on the conference website. It is advisable to book early to secure these rates, as availability is not guaranteed.

Travel

Travel is not included in the conference fee. It is the responsibility of attendees to make their way to the conference venue in adequate time. Kesselman-Jones, Inc. is not liable for any delays or non-attendance resulting from delayed or suspended transportation or weather-related travel conditions.

Security

Kesselman-Jones, Inc. is committed to ensuring that the submission of sensitive information, such as credit card details, is safe and secure. We employ reputable and reliable service providers to ensure such information is protected. All information we hold is kept secure with access limited to personnel charged with the processing of such data.